Terms and Conditions

Terms & Conditions

This website and content are owned by Azrah Naturals and should not be used or distributed for profit or commercial purposes. This website is to be used only in a lawful, legal non-fraudulent and non-harmful way which does not infringe on anyone’s use of the website.

Privacy Policy

We do not collect personal information about you apart from order related information (such as email and physical addresses) which you provide us with in order to fulfil your orders and to keep you updated with our news. This information will never be passed on to third parties for marketing purposes. Other information which may be collected is non-personal and relates to I.P addresses for SEO purposes and to cookies for improved browsing experience – this is information you control in your browser settings.

Cancellations

You have 24 hrs to pay for your order after which your order will be cancelled. You can cancel your order at any time before payment.

Returns and Refunds

If you are not entirely happy with your order, please contact us immediately upon receipt and no longer than 2 days after you have received your product. We will happily deal with any issues. Goods should be in their original packaging and returned within 7 days of purchase to an address provided by us. Return costs are for your account and any agreed refunds will only be processed when we have received the goods thus we recommend you use a delivery method with proof of delivery. This does not affect your statutory rights. This does not apply to products bought from us at the market or in person as these are only returnable if faulty, please contact us to discuss your purchase.

Prices

The prices displayed are current prices and are valid when you place your order.
We reserve the right to modify prices without notice. There is no VAT charged.

Law

These terms and conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa.